customer-feedback-taxonomy

Quick Review

The skill provides a clear framework for customer feedback taxonomy with five logical layers (persona, lifecycle, driver, sentiment, metadata). Structure is clean and the five-layer framework is well-organized. However, descriptionCoverage suffers because the Description field is truncated mid-sentence ('drivers,' ends abruptly), making it unclear what the skill fully covers without reading the entire SKILL.md. TaskKnowledge is moderate—the framework outlines what to tag but lacks concrete implementation steps, validation rules, or example mappings that would help an agent actually apply the taxonomy. The templates are mentioned but not provided or detailed. Novelty is modest; while useful for standardization, a CLI agent could construct a basic taxonomy schema without this skill, though the five-layer framework does provide structure that reduces trial-and-error. The skill would benefit from: (1) completing the description, (2) including example tags/mappings for each layer, and (3) providing at least one concrete template or validation ruleset.