support

Quick Review

This skill provides high-level philosophical guidance on support systems but lacks actionable implementation details. The description is too vague for a CLI agent to know when or how to invoke it. While the structure is clear and the driving questions are thoughtful, there's minimal concrete task knowledge—no code examples, API integrations, ticket system setup, help center templates, or specific Next.js/Resend implementation patterns. A CLI agent could generate similar strategic guidance without this skill. To be useful, it needs practical components: ticket system schemas, email templates, help center boilerplates, analytics integration, or automated response patterns.